Returns & Exchanges
We want you to be happy with your order! If you’d like to return your order simply email us or call us within 30 days of your receipt for a full refund. Due to the pandemic, we do not offer Exchanges anymore.
There are No Restocking Fees! Once your return request is approved, you may ship the order back to us using any carrier you prefer (UPS, FedEx, USPS). We do not provide return labels and you are responsible for the return shipping costs. Just make sure to include your RMA # in the reference field so that it will appear on the return label!
Exceptions and Clarifications:
1. Products must be returned to us in brand new condition, unused, and in their original packaging.
2. We cannot accept returns on products that have been customized or special ordered.
How to Return
Please contact us in order to receive complete instructions on returning goods. Once we receive your return, please allow 1-2 weeks for processing. Credits can only be refunded to the same credit card the purchase was made on. If an item was purchased as a gift, we can either refund the original credit card or an exchange can be made. Any return received by our warehouse later than 2 weeks after the return process was initiated, will be subject to a 15% late return fee.please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Dealuwish Store ,339 Chenoweth Drive,Nashville,TN,37214,US
All items are under the manufacturer’s warranty. If an item arrives or becomes damaged within the warranty timeframe you will need to contact the manufacturer directly to resolve. We are not authorized to repair or take back defective products.