By placing an order for Products through our Website, you are confirming that you intend to enter into a contract with us for the purchase of those Products at the stated prices as at the date and time of your order. We reserve the right to alter the prices of Products from time to time, for example during promotional periods or where a Product is incorrectly priced. If the Product’s correct price as at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. The price is exclusive of any value added tax (i.e. VAT or GST or other similar taxes or charges) applicable under the prevailing law.
You place the order for your Products on the Website by clicking the ‘Confirm Order’ button at the end of the checkout process. During the checkout process, you will be asked to complete your payment details. By providing your personal and payment information, you authorise us to share such information with relevant third parties such as payment processing providers and delivery companies. All fields indicated as compulsory must be completed (which includes providing us with a valid phone number email address). We will then send you an email confirming receipt, the details of your order and the delivery costs which will be added to the purchase price (if applicable).
Please note that neither completion of the online checkout process nor our confirmatory email constitute our acceptance of your order. Our acceptance of your order will take place only upon delivery to you subject to full payment having been received. You can review the orders you have placed and their current status at any time by visiting our Website and clicking on “Log In” at the top of the page followed by selecting “Track Your Order”.
If we cannot supply you with the Products you ordered for whatever reason, we will not process your order and will inform you of this. This might be because a Product is out of stock or because we have identified an error in the price of the Product. If you have already paid for the Products we will provide you with a full refund as soon as reasonably possible to the card that you used for payment.